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shipping & payments

Do you ship internationally?

Yes, we ship to select countries internationally. Please check our shipping information page for a list of countries we currently ship to. Also shipping costs will apply, and will be added at checkout.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-3 business days.

ESTIMATED TRANSIT TIMES:

  • Canada/USA - shipping arrives in approximately 5-10 business days.
  • International Orders - check our shipping policy.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. You can select your preferred payment option during checkout.

product & care

What sizes do you offer?

We offer a range of sizes for adults. Please refer to our size chart for specific measurements.

How do I care for my child's clothing?

We recommend following the care instructions on the garment's label and the ones below:

  • Sort and wash laundry by fabric type and colour.
  • Wash clothes inside out.
  • Wash in cold water.
  • Use the air fluff setting on your dryer, or hang them to dry.
  • Iron inside out and start with lower heat.

returns & exchange

What is your return policy?

We accept returns within 30 days of purchase for items that are unused, unwashed, and with tags attached. Please see our full return policy for more details.

Can I exchange an item for a different size or color?

Yes, we offer exchanges for size or color, subject to availability. Please contact our customer service team at info@thebrothers.shop to initiate an exchange.

contact us

How can I contact customer service?

You can contact our customer service team by support@thebrtohers.shop . Our specialists will help you.

  • FREE SHIPPING

    free domestic shipping on orders above $75.00

  • EASY RETURNS & EXCHANGE

    check out our policy for returns & exchanges

  • EARN REWARDS

    shop, refer, review to earn reward points

  • FRIENDLY SUPPORT

    we're here to help! Feel free to reach out to us anytime

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